Privacy Policy

1. Information We Collect

We may collect the following types of information:

 

1.1 Personal Information

 

When you interact with us through the Website, we may collect personal information, including but not limited to:

• Full name

• Email address

• Contact number

• Company details

• Billing or payment information

 

1.2 Non-Personal Information

 

We may collect non-personal data to enhance your browsing experience, including:

• IP address

• Browser type

• Operating system

• Pages visited and duration

• Referring websites

 

2. How We Use Your Information

 

We use your information for the following purposes:

• To provide and manage our services, including RemotIQ MDM and RemotIQ Olive.

• To respond to your inquiries, support requests, or feedback.

• To process payments and manage subscriptions.

• To improve our website, services, and customer experience.

• To send you updates, marketing communications, or promotional materials (with your consent).

• To ensure compliance with applicable laws and regulations.

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings.

• Analyze website traffic and user behavior.

• Deliver targeted advertising and marketing.

 

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some features of the Website may not function properly without cookies.

 

4. How We Share Your Information

 

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services (e.g., payment processors, cloud hosting providers).

• Legal Compliance: Authorities or regulators if required by law or to protect our rights, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

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5. Data Security

 

We implement robust security measures, including encryption, firewalls, and access controls, to protect your data. However, no method of transmission or storage is 100% secure. You acknowledge and agree that we cannot guarantee absolute security.

 

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to your personal data and update inaccuracies.

• Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

• Withdrawal of Consent: Opt out of marketing communications or withdraw your consent for data processing.

• Deletion: Request the deletion of your personal information, subject to legal obligations.

 

To exercise these rights, please contact us at privacy@remotiq.com.au.

 

7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before sharing your data.

 

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

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